Return Policy
Return Policy
*Return:
Wig'N Out Boutique
20 S. Main St.
Webb City, MO 64870
*Return:
Wig'N Out Boutique
20 S. Main St.
Webb City, MO 64870
*These items are final sales and cannot be returned to our store
* Holiday Items
*Accessories (including: Hats, jewelry, sunglasses, and scarves.)
*Sales items
* Holiday Items
*Accessories (including: Hats, jewelry, sunglasses, and scarves.)
*Sales items
*All returned items must still have the Original Tags on them. Shoe boxes must be encased in another box for shipping to protect the items. If you send shoes back with the stickers and return label directly on the box, or if the shoe box is damaged, then we will not accept a return.
*Return merchandise must be Unworn and Unwashed.
Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hair or odors, etc. will not be accepted, if an item has been worn once it will not qualify for a return.
Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hair or odors, etc. will not be accepted, if an item has been worn once it will not qualify for a return.
*Merchandise may be returned for ONLINE STORE CREDIT only within 14 days of delivery.
Credit will be applied for amount paid for the product. Credit will only be applied for the item, not for any shipping & handling charges
Credit will be applied for amount paid for the product. Credit will only be applied for the item, not for any shipping & handling charges
* When you are making a return, please include the original invoice and any notes ( written or email) as to why it is being returned.
*Please allow 3-4 business days for our warehouse to receive your return and 5-7 day for the return department to process your store credit
* If approved for return, a store credit code will be emailed to the email address provided and credit will be applied 5-7 business days after we have received the returned item.
*If an order is placed prior to receiving store credit code we cannot refund that amount to you. Please wait until your store credit is applied to your account if you'd like to place an order using your store credit.
*If you send an item back that does not qualify for a return or we receive an item back from the shipping carrier due to the address provided being undeliverable then you will be responsible to call and pay a $5 return shipping charge. We will hold non-returnable
merchandise or packages returned by the shipping carrier for 14 days. After 14 days, the item will be donated to a charity.
merchandise or packages returned by the shipping carrier for 14 days. After 14 days, the item will be donated to a charity.
EXCHANGES
* Due to our limited quantities and high demand of our products, we are unable to offer exchanges on any items. Returned items will be processed for STORE CREDIT ONLY.
* Due to our limited quantities and high demand of our products, we are unable to offer exchanges on any items. Returned items will be processed for STORE CREDIT ONLY.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.
It can not smell like smoke
It can not smell like smoke
Additional non-returnable items:
Gift cards
Gift cards
Items marked as all sales final.
To complete your return, we require a receipt
Please do not send your purchase back to the manufacturer.
There are certain situations were only partial refunds are granted (if applicable)
Any item that is returned more than 30 days after delivery
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at crystalgvice@hotmail.com.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at crystalgvice@hotmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at crystalgvice@hotmail.com and send your item to: 20 S main St Webb City MO 64870
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at crystalgvice@hotmail.com and send your item to: 20 S main St Webb City MO 64870
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 20 S Main St Webb City MO 64870
To return your product, you should mail your product to: 20 S Main St Webb City MO 64870
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item